Privacy Policy

We are committed to protecting your privacy. This section of our privacy policy outlines the information we collect during the Optus SIM card activation process and how it’s used.

Information We Collect

  • SIM Card Number: Your unique SIM card number is required to link the SIM to your Optus account.
  • Verification Details: We may collect identification information (such as your name, date of birth, or driver’s license number) to verify your identity.
  • Account Information: If you activate a SIM for a postpaid plan, we’ll collect billing or other account-related details.
  • Device Information: Basic information about your device (e.g., model) might be collected to optimize service delivery.
  • IP Address: Your device’s IP address may be temporarily logged to facilitate the process and troubleshoot technical issues.

How This Information is Used

  • Linking Your SIM: The primary purpose of this data is to successfully activate your SIM card and link it to your Optus account.
  • Identity Verification: We use your identification information to confirm your identity and prevent fraudulent activations.
  • Troubleshooting: Technical information like your IP address can assist in resolving activation errors.
  • Service Improvement: General data from the activation process helps us improve the overall experience for our users.

Data Security & Retention

We take data protection seriously and implement appropriate security measures. Your information is retained only as long as necessary to fulfill activation and service-related purposes.

Changes to Policy

We may update this policy section periodically. We encourage you to review it occasionally for any changes.

Contact Us

For any privacy-related inquiries regarding SIM card activation, please reach out to us at [email protected].